MTI (Mobile Technologies, Inc.), the leading solutions innovator in global retail security, smart locks and customer support services, announced the promotion of Travis Hooper to the role of President of Asset Protection and Tablet Solutions. In his new role, Travis will lead the organization’s growth efforts, provide focused security solutions and bring commitment to the highest level of service for their customers.
Travis Hooper has been an invaluable asset to MTI since joining the team nine years ago. Serving as Chief Technology Officer he has played a pivotal role in spearheading groundbreaking initiatives such as MTI’s new retail merchandising security catalog and the most recent launch of MTI’s smart lock business.
As a strategic and results-oriented leader with a passion for providing compelling customer experiences, Travis brings 25+ years of sales, business development, product management, supply chain and IT experience to his new role. Prior to MTI, Travis was a Vice President at Fender Musical Instruments with various roles in Supply Chain, Business Development and Direct to Consumer. Before Fender, Travis spent eight years at Accenture leading large business transformation initiatives across multiple business sectors.
“I’m excited about this new role” says Travis. “Retail leaders are under significant pressure with increased theft and labor shortages, and we are uniquely positioned to help our customers combat shrink while driving labor efficiencies with our new security solutions. I look forward to making an impact across our global customer base.”
As President of Asset Protection and Tablet Solutions, Travis leads MTI's focus on delivering cutting-edge asset protection, managed access products and solutions for retail, as well as mobile and tablet security. His proven track record and strategic mindset make him the perfect fit for this crucial role.
"We are thrilled to announce Travis Hooper's promotion to President of Asset Protection and Tablet Solutions," said Allen Auchenpaugh, CEO of MTI. "Travis's visionary leadership, unparalleled expertise, and unshakable commitment to excellence make him the ideal choice to lead our efforts in these critical areas. We are confident that his passion for innovation and strategic thinking will further propel our company's success and provide immense value to our clients."
About MTI: MTI is an asset protection-focused company dedicated to delivering innovative solutions that transform the way businesses operate. With a steadfast commitment to excellence, we strive to empower our clients and drive industry-wide progress through cutting-edge technology and visionary leadership.
MTI celebrates promotions and hirings of Carley Webster, VP of Sales; Christina Connor, GM of 24/7 Service; Amanda Sandling, Director of Project Performance.
Hillsboro, OR 07.17.23 - MTI, a leading provider of innovative solutions in the loss prevention, retail security, and merchandising industry, is delighted to announce the recent promotions and hirings of three exceptional women who will play key roles in driving the company's growth and success.
Carley Webster, a seasoned professional with over 11 years of industry experience, has been promoted to the position of Vice President of Sales and Global Services. Throughout her diverse career, Carley has excelled in various roles, including project manager, contact center manager, senior account manager, and director of sales. Her multifaceted background in business and client management has honed her skills and prepared her for this elevated leadership role.
“Stepping into my role as VP of Sales and Global Services has given me a new sense of excitement and empowerment!” Carley says. “I’m honored to have the opportunity to continue building meaningful relationships with our clients and witnessing their success stories.”
Joining MTI as the General Manager of the 24/7 Global Service Center is Christina Connor. With a background in Aviation Business and Operations Management across domestic European airports, Christina brings a wealth of experience to her role. Having successfully managed end to end airline operations affecting passenger experience, from baggage handling to aircraft cleaning, catering and refueling, she is expert in what high quality, reliable on-time delivery means. Christina's passion lies in developing and empowering individuals, recognizing that people are a company's most valuable asset. Her commitment to nurturing talent and fostering a culture of execution excellence aligns perfectly with MTI's values and commitment to sustainable growth.
"I am honored and thrilled to join such an exceptionally talented team at MTI. The level of motivation and enthusiasm among my colleagues is truly inspiring, and I am already experiencing new heights of job satisfaction. Each day brings exciting challenges and opportunities, making every moment at MTI uniquely rewarding." Says Christina.
Coming to our team with over 20 years of experience in retail is MTI’s new Director of Project Performance, Amanda Sandling. Her last 14 years within retail have been focused on the home improvement industry. She spent 10 years with Home Depot’s MET program focusing on project planning, execution and general service. Over the last 5 years, her focus has been on retail display design and development for the Home
Depot. Her abundance of experience will bring great knowledge and leadership to MTI’s Field Service offerings.
"I am really excited to join the MTI team and get back to my service team roots," said Amanda Sandling. "I look forward to meeting everyone and hitting the ground running."
"We are thrilled and incredibly proud to announce the promotions of Carley Webster and the recent hirings of Christina Connor and Amanda Sandling," said Allen Auchenpaugh, CEO of MTI. "Their demonstrated track record of success and dedication to excellence reflect and reinforce our company's values and vision. These dynamic and diverse leaders bring fresh perspectives and invaluable experience to their respective roles, and we are confident that they will contribute significantly to MTI's continued success."
MTI celebrates Carley, Christina, and Amanda and looks forward to the pivotal role they will play in driving the company to new heights.
Company expands executive team to reflect leadership position in retail security and global services
HILLSBORO, OR, March 28, 2023 -- MTI (Mobile Technologies, Inc.), the leading solutions innovator in global retail security, smart locks and customer support services, today announced current CEO Mary Jesse will assume the role of Chairman of the Board and Allen Auchenpaugh will become the company’s new CEO. Auchenpaugh was previously the Senior Vice President of Global Sales and Services.
Auchenpaugh joined MTI in June 2022 to transform the company’s services portfolio throughout new and existing channels domestically and internationally. Over the past ten months, he has expanded the MTI customer base with additional global brands, redefined the Global Service Center in Drogheda, Ireland and extended service coverage across Canada.
“In the last nine months, MTI's third-party labor offering has been overhauled to bring a fresh approach to meeting the customer's needs. Retailers and brands have responded enthusiastically to our re-tooled offering and transparent pricing model, including the accelerated introduction of MTI's new Managed Access and Smart Locks products," said Allen Auchenpaugh, CEO, MTI.
Prior to joining MTI, Auchenpaugh amassed more than 35 years of retail, brand, and manufacturing experience holding leadership positions for companies such as Samsung Electronics America, Apple, Beats Electronics, Lynx Innovation, and Best Buy. With a sharp perspective on the shifting dynamics of consumer behavior and its impacts across retail, manufacturing, finance and supply chain, Auchenpaugh provides the insight and experience to ensure MTI is continually delivering innovative solutions to meet its global customers’ changing needs.
Ms. Jesse, who served on the board previously will now assume the role of Chairman of the Board. Since joining MTI, Ms. Jesse navigated the company's operation through the pandemic and oversaw the expansion of the managed access and smart locks business. Jesse has an extensive technology background and has served in multiple executive and board roles.
About MTI
MTI is a technology innovator and solutions provider with expertise in asset protection, smart locks, tablet solutions, and global services. We serve the world’s largest brands across the globe.
Our unique design and production capabilities help ensure success for our customers across retail, healthcare, hospitality, and manufacturing.
Headquartered in Hillsboro, Oregon, MTI has offices in North America, Hong Kong, and Ireland. We are ISO-27001 certified and bring over 45 years of experience helping customers meet their complex business needs.
CONTACT:
Pam Miller
+1.425.864.6485
World celebrates March 8 International Women’s Day
Hillsboro, OR. (March 8, 2023) – MTI (Mobile Tech, Inc.), was featured today in Newsweek’s top 600 workplaces for women. The rankings are based on a sample of 37,000 female employee reviews of 224,000 American companies across all industry sectors. The study, conducted by Plant-A Insights Group, identified the top organizations that foster career growth, pay equity and diversity. The company received a 4-star rating for its commitment to diversity.
In the 112 years since the earliest version of International Women’s Day, the issue of women’s rights has become a galvanizing force in society — and a transformative one. Despite the undeniable progress that women have made in all facets of life, true equality remains an aspirational goal. This year’s theme—#EmbraceEquity—is deeply important to women and their employers.
“MTI is committed to elevating women within the workplace, and to provide a culture where they can thrive,” said Mary Jesse, CEO of MTI.
See the full ranking at https://www.newsweek.com/rankings/americas-greatest-workplaces-women-2023.
About MTI
MTI is a technology innovator and solutions provider with expertise in asset protection, smart locks, self-service and tablet solutions, and global services. Our unique design and production capabilities help us serve the world’s largest brands to ensure success for our customers in retail, healthcare, hospitality, and manufacturing.
Headquartered in Hillsboro, Oregon, MTI has offices in North America, Hong Kong, and Ireland. We are ISO-27001 certified and bring over 40 years of experience helping customers meet their complex business needs.
Media contact:
Pam Miller
+1.425.864.6485
Founded in 1967, Ernsting’s family is an iconic family clothing and household accessories retailer with 1,920 stores across Germany and Austria. A major initiative for them was to transform their in-store shopping experience using tablet-based technology designed to increase sales and customer satisfaction. This new capability enables customers to buy online and pick-up in-store (BOPIS) and sign up for the Ernsting’s family loyalty program. This transformation has now come to life.
I’m honored to be chosen as a delegate to represent the United States on a U.S. Department of Commerce and WOMEN IN TECH - Global Movement Trade Mission to The Netherlands, Portugal, and France. The mission is intended to support women-led technology companies and expand MTI’s growth in global markets. Thank you to Marisa Lago, Undersecretary for Commerce and International Trade and the U.S. Department of Commerce for arranging this important mission!
#womenexecs #womenintech #womeninstem #makinglivesbetter
MTI appoints Ben Duster as Chief Financial Officer, Allen Auchenpaugh as Senior Vice President, Global Services, and SK Panda as Senior Vice President, Global Sales.
Hillsboro, OR: MTI (Mobile Technologies, Inc.) announced three executive appointments strengthening the senior leadership team to support the next phase of growth for the organization. With customers facing increased needs in both 3rd party labor support and product security, MTI is positioned for growth with its complete solutions and global presence.
"We’ve strengthened our product portfolio and transformed our services teams uniquely positioning MTI to provide a compelling consumer experience while addressing our customers’ operational and loss prevention challenges,” said Mary Jesse, MTI CEO. "We’re ready for our next phase of expansion. As we grow, the MTI team and our customers will benefit greatly from the impressive depth and diversity of experience and leadership that SK, Allen, and Ben bring from their respective fields."
Ben Duster, Chief Financial Officer
Ben Duster has more than 30 years in operations and finance and has spear-headed transformative change through strategic, operational, organizational, and financial initiatives for public companies listed on the New York Stock Exchange, NASDAQ, the Singapore Stock Exchange, the Toronto Stock Exchange, and the Warsaw Stock Exchange. His expansive experience will be invaluable as MTI builds out its service and product initiatives to deliver sustainable value creation for clients.
Ben holds a Bachelors in Economics from Yale University, as well as an MBA from Harvard Business School and a Doctorate from Harvard Law.
“I am excited to be part of this powerful leadership team and help fast-track MTI’s growth journey.”
Allen Auchenpaugh, Senior Vice President, Global Services
Allen Auchenpaugh brings more than 35 years of retail, brand, and manufacturing experience to the position of Senior Vice President of Global Services. In this role, Allen will expand the services portfolio throughout new and existing channels domestically and internationally.
Prior to joining MTI, Allen served in numerous leadership roles for companies such as Samsung Electronics America, Apple, Beats Electronics, Lynx Innovation, and Best Buy. Allen’s unique blend of experience from brand, retail, and manufacturing provides MTI leadership a view rounding out the executive team.
“I am thrilled to be part of such a dynamic team that is so committed to serving the customer, said Auchenpaugh. “With labor demands undergoing seismic shifts globally, MTI is well positioned to assist our customers in innovative ways.”
SK Panda, Senior Vice President, Sales
Soumya (SK) Panda has more than 25 years consulting, solutioning, and digitally transforming enterprises in customer experience, IT Infrastructure, and security. SK has led global customer success and sales teams in the Hospitality, Telecom, Healthcare, Retail & Technology verticals. He aims to bring his consultative sales experience, emerging technologies background, and exposure to various verticals to help transform MTI’s portfolio and delight the current and future customer base.
SK has previously served in leadership roles for companies such as Verizon, Expedia and Century Link and is also a strong contributor to the start-up ecosystems in the west coast and mentors several founders. SK holds a Bachelors in Earth Sciences and an MBA in addition to graduating from the UC Berkeley Haas School of Business, completing the Chief Digital Officer program.
“Digital Transformation & Innovation is at the forefront of MTI’s products, solutions, and services. I am super excited to join a company with deep expertise in customer experience, security, and customer insights as their foundational DNA while staying ahead of the competition in digital adoption and empowering the world’s largest brands.”
Hillsboro, OR: MTI (Mobile Technologies, Inc.) and Vestal, NY: Scorpion Security Products— two industry leaders each with a track record of helping retailers combat retail shrink (assets lost through loss or theft) — are joining forces to deliver cutting-edge security solutions globally.
The MTI and Scorpion partnership provides retailers across the globe with a complete suite of security options to protect assets on display in stores. The synergy between the two companies is unmatched; MTI is the world leader in electronic and alarmed solutions while Scorpion is the world leader in mechanical solutions. Together, their complementary product lines will help retailers broaden their security measures and better safeguard high-value product displays at a time when retail shrink is on the rise.
“Collaboration is a culture. It's not about one person or organization winning, but rather about progressing as a group. We have found the culture and professionalism of MTI and their associates completely aligned with the principles and guidelines of Scorpion. We are very excited about our new partnership,” said Pete Gulick, Founder and CEO of Scorpion.
“This partnership brings a cooperative approach to serving our retail customers that has not been seen before in the retail security solution industry. It is a new era. From our very first conversations with the Scorpion team, there was a meeting of the minds, a realization of the benefits we could bring our customers and each other. This partnership is good news for our customers, global partners, and the retail industry. We will leverage the strengths of both companies to bring benefits to our customers.” Mary Jesse, CEO of MTI.
“We are thrilled to enter this partnership with MTI. Not only do our products complement one another which allows us to offer the most comprehensive product lineup on the market, but our cultures blend as well. It has been great to get to know the talented MTI team and we are excited about what the future holds for us, our global partners and customers,” stated Scorpion’s President, Paul Frydman.
The partnership between MTI and Scorpion is effective immediately which broadens the reach of both companies and enables greater solutions access and support to all our collective customers.
About MTI:
MTI works with the world’s largest brands in more than 90 countries across the globe to protect assets through physical hardware and electronic monitoring. MTI facilitates loss prevention, asset management, enhanced service, and tablet kiosk solutions to empower leading brands to perform with excellence in today’s digital business environment.
Headquartered in Hillsboro, Oregon with offices in Hong Kong, Ireland, and London, MTI brings over 40 years of experience helping our customers meet their complex business needs.
About Scorpion:
Scorpion Security Products, Inc. was founded in 2008 by CEO, Pete Gulick. Scorpion is a leader in the retail security industry, specializing in high security mechanical solutions for handheld electronic devices and much more. Our mission is to provide our customers with the highest level of consumer engagement while maintaining maximum security.
Press Contacts
For Q&A related to this partnership, please visit our Q&A
HILLSBORO, OR, UNITED STATES, April 12, 2022 /EINPresswire.com/ -- MTI (Mobile Technologies, Inc.), a technology innovator and manufacturer working to enhance customer interactions with major brands across the globe, is proud to announce it achieved the International Organization for Standardization (ISO) 27001 Information Security Certification for its enterprise software and IT operations.
"As a developer of access management and business security hardware and software solutions, this certification is an important demonstration of our commitment to the highest standards of information privacy and security management," said Mary Jesse, CEO of MTI.
MTI continues to help businesses upscale their efficiency through innovative software and hardware which empowers employees, reduces theft, and provides actionable operational data. Our tools are designed with simplicity in mind and purpose-built to interact with existing systems and infrastructure. MTI has experienced significant growth in its enterprise software and anticipates further growth in this area, as businesses grapple with the reality of balancing operations with fewer staff on hand and rapidly changing customer expectations.
ISO is the world's largest developer and creator of standards that specify worldwide requirements for products, services, processes, materials and systems. ISO 27001 is the international standard developed specifically for Information Security Management Systems ("ISMS"), requiring that a company uses a systematic approach to managing sensitive information and ensuring data security.
MTI’s ISO 27001 certification recognizes MTI’s implementation of an effective information security system that complies with the strictest international standards. ISO 27001 comprises 10 detailed control categories including information security policy, security organization, asset classification controls, personnel security, physical security, communication management, access controls, system deployment, continuity planning and compliance. For further information on ISO 27001, please visit www.iso.org.
About MTI
MTI works with the world’s largest brands in more than 90 countries across the globe to protect assets through connected hardware and intelligent software. MTI facilitates loss prevention, asset management, global services, and tablet kiosk solutions to empower leading enterprises to perform with excellence in today’s digital and connected business environment. MTI has been operating since 1977 with products and services deployed globally in retail, healthcare, quick-serve restaurants (QSR), hospitality, manufacturing, banking and education.
Headquartered in Hillsboro, Oregon with offices in Hong Kong, Ireland, and London, MTI brings over 40 years of experience helping our customers meet their complex business needs.
Hillsboro, OR. (March 18, 2022) – MTI (Mobile Tech, Inc.) MTI, a technology innovator and manufacturer working to enhance customer interactions with major brands across the globe, is honored to announce it has been granted its Minority Business Enterprise (MBE) certification as a validation of its status as a minority-owned business.
The certification is awarded to businesses that are verified to be 51% owned, operated, and controlled by racial or ethnic minorities and U.S. citizens.
MTI is a global business that thrives because of the diversity of our employees and our worldwide partners. We are proud to be certified as a Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC).”
“Becoming certified as a Minority Business Enterprise was a natural step for MTI as we continue our ongoing commitment to diversity and equality. We look forward to working with our clients, partners, and other MBE-certified businesses to build on these values.”
Mary Jesse, CEO
MTI is committed to working with suppliers and vendors that come from a wide range of backgrounds to incorporate all perspectives so that they are considered and included accordingly.
MTI joins 1,750 corporate members that are recognized as part of the NMSDC and more than 1,450 corporate members through NMSDC regional affiliates.
MTI is proud to join the ranks of these members and other minority-owned businesses that have a continuous and ongoing focus on diversity and inclusion.
About MTI
MTI is a technology innovator with expertise in asset protection, self-service and tablet solutions, business intelligence, and global services, serving major brands across the globe. MTI’s innovative design and production capabilities, along with our unmatched field services, ensure success for our customers across healthcare, hospitality, manufacturing, and retail.
Headquartered in Hillsboro, Oregon with offices in Hong Kong, Ireland, and London, MTI brings over 40 years of experience helping our customers meet their complex business needs.
Media Contact:
Press Contact: Sarita Stevens | [email protected] | 503.560.3550
Published March 18, 2022
Hillsboro, OR. (June 29, 2021) – MTI (Mobile Tech, Inc.), a global leader in asset protection, smart locks, tablet solutions, IoT, and global services, today announced it selected Salesforce, the global leader in CRM, to transform for its business and to support MTI’s customers’ changing needs. The digital transformation offerings extend and enhance MTI’s global field service suite through greater visibility and execution of field services, customer deliverables and customer support.
Many of MTI’s retail customers were hit hard by COVID-19 pandemic closures and restrictions. These customers adapted their in-store experience to meet the new requirements. They looked to MTI to help achieve their goals. Using Salesforce Field Service to provide data visibility, MTI was able to quickly shift its contact center and global field services teams to meet new safety requirements and provide customers with complete and timely solutions.
This upgraded operational visibility has improved the service provided at onsite visits, bringing a higher level of visibility to MTI’s team and customers. With Salesforce Field Service, the MTI Global Services teams increased both productivity and performance. MTI now automatically schedules 85%-95% of its service work, optimizing the schedules of the company’s field service technicians. Employees are also now armed with a centralized knowledge base directly linked to all account activity in a single system improving the first time resolution rate and overall coordination. The same digital materials, content, and historical information is provided to the Contact Center to expedite the time to issue discovery and resolution.
“Our goal was to transform our technology infrastructure. We chose Salesforce because their talent and their technology are truly best-in-class. Leveraging Salesforce’s Customer 360 platform, we have been able to create a powerful, comprehensive enterprise operating environment, delivering data to our business, in ways not previously possible,” said Mary Jesse, MTI CEO.
“With Salesforce Field Service, MTI empowers its employees with context and the insights they need on one single platform to deliver fast, excellent experiences from anywhere,” said Eric Jacobson, VP Product Management at Salesforce.
About MTI
MTI is a global solutions innovator in asset protection, smart locks, tablet solutions, and global services, serving the largest and most highly regarded global brands. MTI’s innovative design and production capabilities, along with our unmatched field technical services, ensure success for our customers in retail, healthcare, and hospitality. Our smart IoT platform drives superior operational efficiency, employee satisfaction and customer experiences. Our global services organization offers 24/7/365 field support in over 90 countries and resolves 98% of problems on the first visit. Headquartered in Hillsboro, Oregon with offices in Hong Kong, Ireland, and London, MTI brings over 40 years of experience helping our customers meet their complex business needs.
About Salesforce
Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360°view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit https://www.salesforce.com, or call 1-800-NO-SOFTWARE.
Media Contact:
Pam Miller
+425.864.6485
Hillsboro, OR. (June 22, 2021) – Two longtime Hillsboro organizations, MTI (Mobile Tech, Inc.), a global leader in asset protection, smart locks, tablet solutions, IoT, and global services, and the Hillsboro Hops, the Single-A Advanced affiliate of the Arizona Diamondbacks, announced that they have partnered on a new community campaign focused on fighting hunger in the Hillsboro and Washington County communities. This season-long endeavor called “Shut Out Hunger” will involve hundreds of volunteer hours by both organizations benefiting the Sunshine Pantry in Beaverton.
Starting June 28 to July 2, MTI will accept non-perishable food items and monetary donations at its offices located at 1050 NW 67th Avenue and 2345 NE Overlook Drive, Suite 250. During the June 29 through July 2 Hops homestand, MTI and Hops staff members will collect similar items at the Ron Tonkin Field entry gates. Volunteers from both companies will donate their time in July packing food at the Sunshine Pantry, and August will find them at Meals on Wheels in Hillsboro.
The Sunshine Pantry can accept cash or check donations, as well as pre-paid gift cards to specific grocery stores and gas stations in addition to food. The best non-perishable food items include, pasta, pasta sauce, cereal, snacks, peanut butter, cooking oil, and rice.
“1 in 10 children in Washington Country are food insecure and go to bed hungry. The COVID-19 pandemic created a larger need with even more people struggling to pay bills and put food on the table,” said Mary Jesse, MTI CEO. “The Hillsboro Hops offer a great family experience, but they also offer community support in Hillsboro and Washington County. MTI’s headquarters have always been in Hillsboro. We look forward to working together to help those families and individuals who need assistance during these challenging times.”
“We couldn’t be more excited to partner with MTI on the “Shut Out Hunger” program,” said Hops President and General Manager, KL Wombacher. “As we’re coming out of the pandemic, we know many in our community are struggling to put food on the table more than ever. We’re grateful to be in a position to help and to have a great, Hillsboro-based partner supporting the effort along with us.”
About Hillsboro Hops
The 2014, 2015 & 2019 Champion Hillsboro Hops are the Single-A Advanced baseball affiliate of the Arizona Diamondbacks of Major League Baseball. The team’s season runs from April to early September. The franchise relocated to Hillsboro in 2012 and began play in 2013 in a new state-of-the-art 4,500 capacity ballpark, Ron Tonkin Field. Follow the Hops on Facebook at www.facebook.com/HillsboroHops and on Twitter, Instagram and Snapchat @HillsboroHops.
About MTI
MTI is a global solutions innovator in asset protection, smart locks, tablet solutions, and global services, serving the largest and most highly regarded global brands. MTI’s innovative design and production capabilities, along with our unmatched field technical services, ensure success for our customers in retail, healthcare, and hospitality. Our smart IoT platform drives superior operational efficiency, employee satisfaction and customer experiences. Our global services organization offers 24/7/365 field support in over 90 countries and resolves 98% of problems on the first visit. Headquartered in Hillsboro, Oregon with offices in Hong Kong, Ireland, and London, MTI brings over 40 years of experience helping our customers meet their complex business needs.
Media Contact:
Pam Miller
+425.864.6485
