Business Intellience Services


Business intelligence builds better business

The future belongs to smart business. the businesses that can pin point where potential issues lie ahead of issues happening, and can correct before operations are impacted. 

Make decisions with data on your side

The future belongs to smart business. the businesses that can pin point where potential issues lie ahead of issues happening, and can correct before operations are impacted. 

Take action before problems start

Avoid costly downtime by keeping your business systems up and running, all the time. We offer predictive tools through our active systems monitoring. 

24/7/365 Contact Centers

-Multilingual contact centers in the U.S and Ireland provide true global coverage.
-The contact center connects our Field Technicians and your team to advance diagnostic with monitoring tools, speeding issue resolution and reducing downtime.
 

Remote Monitoring

- Through our MTI Connect® retail loT platform, we can monitor display health, planogram compliance and other metrics remotely across.
- By alerting store staff to issues, we  resolve many over the phone and dispatching techs for the rest.

Certified technicians

- Exceptional first-time fix rate means you don’t pay twice for service.
- Proactive maintenance maximizes product uptime and sales.
- Proven ROI: In a controlled study, a major U.S. retailer found MTI services cut their R&M costs and increased sales.

Schedule a talk with our Field Services teams

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