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Scalable, Reliable Field Services

Industry Leading Performance

Certified field technicians currently service 27,000 retail locations annually in 91 countries—and growing.
MTI employees, not independent contractors.
We attract and retain talent with 80% of our field staff being long-term employees 

Twenty languages, one consistent service experience

24/7 Multi Lingual Contact Center
95% first-time resolution vs. 60%-80% for competitors.
Astounding SLA compliance at 98%
98% of tickets resolved in 72 hours vs. 2-3 weeks for competitors.

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MTI World Headquarters
2345 NE Overlook Drive
Hillsboro, OR 97006
(800) 426-6844
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2345 NE Overlook Dr #250,
Hillsboro, OR 97124
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MTI Hong Kong Office
Unit 4, 5/F Goodluck Industrial Center 808 Lai Chi Kok Road Lai Chi Kok Kowloon 
Hong Kong 
+852 29671088
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MTI London Office
3 Lloyd’s Ave London
EC3N 3DS UK
+44 207 398 2450
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1050 NE 67th Ave
Hillsboro, OR 97124
+1.503.648.6500
888.684.0040
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MTI Ireland Office
Magdalene St, Ballsgrove, Drogheda, Co.
Louth, Ireland
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