Return Policy

To view a copy of our Terms and Conditions, please click here.

RETURN MATERIAL AUTHORIZATION:

To initiate an RMA for purposes of ordering parts contact orderintegrity@mtigs.com for issuance of an RMA number.

To receive an RMA number, please provide the following information and you will be contacted within 24 hours.

• Company/Customer name and store number (if applicable)
• Purchase Order Number
• Physical shipping address
• Contact name
• Store contact phone number
• Phone Number
• Email Address
• Part number (s)
• Quantity(s)
• Serial number (if applicable)
• Reason for part return, including a description of the observed defect/symptom