TWINSBURG, Ohio & HILLSBORO, Ore.–(BUSINESS WIRE)–“siffron is laser focused on innovation and providing total retail solutions,” stated Brent Ewing, siffron VP of Product Development and Strategic Partnerships. “This partnership with MTI will provide retailers with smart solutions that provide the insights and tools they need to grow their businesses.”
“This partnership with MTI will provide retailers with smart solutions that provide the insights and tools they need to grow their businesses.”
The siffron and MTI partnership combines intelligent security hardware with cloud-based software to create real-time visibility into merchandised product performance. These solutions empower employees to service customers while reducing product shrinkage.
“MTI’s partnership with siffron creates a richer experience for retailers and their customers by drawing upon our collective deep retail expertise and complementary products and services,” said Mary Jesse, Chief Executive Officer, MTI. “Our teams are completely aligned and enthusiastic about the opportunities we have to delight our customers together.”
Retailers are rapidly evolving their business models as the industry adapts to new norms. Digital transformation is needed to create a Smart Retail ecosystem that drives growth and delivers an integrated, omnichannel customer experience. The siffron and MTI partnership’s innovation will provide an unmatched resource for retailers to achieve these goals.
About siffron
For over 60 years, siffron has been a leader in the retail display and loss prevention industry, providing solutions designed to increase sales, improve category management, limit shrink and reduce labor at the point of sale. These products include custom product displays; merchandising and loss prevention systems; label, sign and literature holders; product merchandisers and display components; as well as fresh area merchandising products, supplies and backroom organization solutions. siffron offers start-to-finish solution delivery, including consultation, design, prototyping, production, fulfillment and purchase consolidation.
About MTI
MTI is a global solutions innovator in retail security and smart retail, serving the largest and most highly regarded global brands. Our smart IoT platform drives superior operational efficiency, employee satisfaction and customer experiences. MTI’s innovative design and production capabilities, along with our unmatched field technical services, ensure success for our customers in retail, healthcare and hospitality. Our global services organization offers 24/7/365 field support in over 90 countries, and resolves 98% of problems on the first visit.
Headquartered in Hillsboro, Oregon, with offices in Hong Kong, Ireland and London, we bring over 40 years of experience helping our customers meet their complex business needs.
Contacts
Pam Miller
MTI
[email protected]
Robb Northrup
siffron
[email protected]
From the Portland Business Journal
Hillsboro-based Mobile Tech Inc. (MTI) is heading into 2021 with a rebuilt executive team led by newly appointed CEO Mary Jesse.
Jesse joined the company as chief operations officer in February 2020, just at the start of the Covid-19 pandemic. This month she was named CEO and appointed to the company’s board of directors. She is the first woman ever to serve on the 44-year-old company’s board.
“Mary has brought a focus on innovation and service on behalf of our customers that positions MTI to play a leadership role in developing the connected retail environments of the future,” said David Gelobter, managing director, MC Credit Partners, the company’s private equity owner.
MTI has more than 800 global employees with more than 200 at the Hillsboro headquarters. The company makes hardware and software used by customers in retail, hospitality and health care. Tablet devices are used for point-of-sale, concierge and self-serve kiosks. It also makes smart devices that are used by retailers to secure items such as cell phones and other electronics in displays.
In addition to the hardware, the company has a suite of software to deliver data and remote access to items. It also has a services business to fix and maintain not only its own hardware but other devices in the retail ecosystem.
“I looked at the company and thought this is the perfect fit,” said Jesse, who has two decades as a tech executive. “My tech background is in hardware and software and background in wireless and mobile and internet of things and strategy and business management. It really hits. I’m all cylinders on this.”
Within two weeks of starting at MTI the Covid-19 pandemic changed everything. Jesse was already planning to come in and make changes to help position MTI to better support customers’ digital transformations, something that can be challenging in the best of times. But almost overnight, revenue from retail dropped more than 50 percent.
“It was like skiing down a mountain and then an avalanche is following you,” she said. “You are racing to get in front of it.”
The company had some layoffs early on but has since brought people back. It has also seen the pandemic drive greater demand for its products as retailers and other businesses have been forced into digital transformations faster than they anticipated. Many are looking for devices to enable remote and contactless service. Plus, there is growing need for MTI’s security devices as fewer employees are on retail floors, Jesse said.
MTI’s smart display fixtures allow customers to have remote visibility and remote data gathering, which can make operations more efficient. As physical retail and other spaces evolve MTI sees its products allowing customers to keep up with that transition by connecting the consumer-facing elements and the back office.
“That is where retail is going — data driven. And this last mile is the retail location,” she said.
The company has hundreds of customers including top retailers and major device manufacturers.
Last year, the company streamlined the business and 2021 is set up as the year for execution. Jesse said the company plans to bring on large partners in the U.S. and internationally to grow sales channels.
The company is privately held and is controlled by MC Credit Partners LP, which has ample access to capital, she said. Last year also saw several other new executives join the team or get promoted. Craig Parietti was named chief financial officer, previously he was vice president of finance for HTC America; Tony Woods was named vice president of human resources; Vicki VanValin was promoted to vice president of global sales; and Parbin Chand was promoted to vice president of production and supply chain.
Jesse said the expertise of the company’s team was critical to working through the challenges of 2020. Much of the staff has been with the company for years — decades in some cases — and she has been inspired by that.
Right now the majority of the company is still working remotely, but Jesse hopes to bring people back to offices. The company is evaluating its remote work policies and will likely have a hybrid model.
“We have shown we can be effective working remotely, and for some people it’s really much better,” she said. “We want to be able to offer our staff the best possible work environment and for some people it’s at home.”
The company has several open positions, including director of global partnerships, and plans to hire across the organization throughout the year.
Malia Spencer
Staff Reporter
Portland Business Journal
We at MTI are thrilled to announce that Mary Jesse has been promoted to CEO & as the first woman to serve as a member of our Board of Directors. Under Mary’s leadership we will continue to focus on driving innovation and growth, while continuing to lead MTI’s digital transformation.
MTI is excited to be exhibiting at the first virtual Self-Service Innovation Summit.
Join us December 8th and 9th to discover how our broad range of tablet-based solutions empowers self-service kiosk providers to better serve their customers globally, and to help keep customers safe.
Discover how one hospitality customer quickly transitioned to an all-mobile check-in solution across their resorts.
We go live on December 8th and 9th at 11:00 am EST. Registration is free, we look forward to hearing about your needs.
MTI (Mobile Technologies, Inc.), the premier interactive experience technology and services company, today announced the hiring of Craig Parietti as Chief Financial Officer and Tony Woods as Vice President of Human Resources, as well as the promotions of Vicki VanValin and Parbin Chand.
Read more on Business Wire.
Samsung unpacked their new devices this month including the Galaxy Note 20 and Note 20 Ultra, Galaxy Z Fold 2 and the Samsung Watch 3.
MTI has multiple security solutions for Samsung products including Samsung Phones, Samsung Watches, Samsung Tablets, laptops and accessories. Want to take the worry out of new product introductions? MTI’s innovative Freedom Micro® II HS, high security solution, lets you merchandise new phones and tablets in less than a minute with no adhesive. MTI’s XD Guardian™, metal, high security solutions are ideal for high theft stores. We also launched custom brackets for our Freedom Micro® line.
MTI has solutions from light touch security to robust layer of security including highest level of protection with the most interactive customer experience. Check out the options or get in touch to identify which security solution is best for you and your store.
About MTI
With over 40 years serving our retail partners and nearly 80 patents, MTI innovations go beyond product security and retail solutions. We deliver bottom-line improvements with a focus on increasing in-store compliance and reporting for vendor funded programs, protecting assets and employees, decreasing installation and merchandising times, and maintaining control of ongoing repair and maintenance costs. Our mission is to improve the total cost of ownership for our Retail partners—which we call Return on Display™.
MTI delivers this by providing an ecosystem of smart retail solutions, which include MTI Connect®, Versa Key™, Freedom Micro® II, CX Flex™ and our world-class global services and contact center which reaches over 90 countries globally providing installation, repair and training and brand advocacy solutions to retailers and brands.
In drive-through testing stations, healthcare providers are on the front lines testing patients for COVID-19. This holds a lot of promise for healthcare providers wanting to track the spread of COVID-19 and reduce exposure among the population. They need technology solutions that are simple to disinfect and reduce the spread of germs. 
Already garnering support from the healthcare community, drive-through testing stations are proving to be efficient procedures averaging 15 minutes per test.
“It’s really a much faster and safer solution,” explains Maja Artandi, MD, medical director of Stanford’s Express Care clinics in a recent Health.com article. Maja continues, “The patient is not going to expose anybody else. The clinic is not going to be exposed."
Tablet-based technologies continue to serve their purpose in healthcare facilities by improving the workflow and the patient experience. With an enclosure, tablets can enhance productivity and reduce the spread of germs for healthcare providers and patients at drive-thru testing stations.
Simple to Clean and Disinfect
Tablets build up bacteria over time. In a Bio Medical Central article journal, researchers studied the spread of pathogens in mobile devices used by healthcare workers. Researchers found Coagulase-negative, Staphylococci, and Staphylococcus aureus as common bacterium on mobile devices.
Enclosures should be compatible with cleaning products already accessible to healthcare providers, so these solutions are simple to disinfect and reduce the spread of harmful bacterium already built up on tablets.
Such is the case for MTI’s Mobility Solutions supporting tablet technologies and allowing for straightforward disinfection with cleaning products already familiar to healthcare providers.
No Metal Keys (RFID Enabled)
In a recent Business Insider news article, Dr. Jenny Harries, England’s Deputy Chief Medical Officer, warned the public of COVID-19 living on metal surfaces, such as keys, for up to 48 hours.
Although metal keys are showing up in drive through testing stations to help manage electronics from their respective mobile carts and cabinets, an enclosure has no use for such tools.
With MTI’s RapidDoc® tablet dock and charging solutions, healthcare providers can replace metal keys with RFID cards. Using an RFID card, tablets can easily un-dock with a single tap on RapidDoc’s® base.
This solution can also release tablets through software enabled pin codes or passwords, safeguarding healthcare providers and patients even further from the use of keys.
No Paper or Wooden Clipboards
Most healthcare providers are using paper and wooden clipboards during the checkup process. In a recent WebMD article, researchers have found COVID-19 to live on surfaces like paper and wood.
According to researchers, COVID-19 can live on paper surfaces for minutes, and up to as much as 5 days. The virus can survive on wooden surfaces for up to 4 days.
Health records, prescription orders, medical images, and other important health documents or files can be stored in a tablet electronically, eliminating the need for paper or wooden clipboards.
Portable
The tablet is lightweight, rugged, fully mobile and handheld. 
Unlike laptops, they do not need to be mounted on carts to get a user-friendly experience. Contrary to workstations on wheels, there is no wiring to limit a healthcare provider’s proximity to testing stations.
Enclosures like RapidDoc® utilize mobile tablets with ergonomic hand and shoulder straps to support use cases like drive through testing with electronic record keeping.
Conclusion
Tablets are getting more recognition as cost-effective and supportive technologies for healthcare facilities.
“Tablets have been around in healthcare for a while for a lot of use cases, but what I think is one of the things that's probably new is how widespread the adoption is,” claims Kate McCarthy, a senior analyst for health IT in a Search Health IT article. McCarthy also notes, “In some cases, it's more affordable than a mobile phone. It's a relatively easy spend.”
With enclosures, the tablet becomes a powerful and secure technology to have at locations like drive through testing stations, capable of protecting the patient and healthcare providers on the front lines of this epidemic.
Need Tablet Enclosures?
Our mobility solutions provide the safety and flexibility needed to sustain a positive patient experience for Healthcare OEMs, VARs, and integrators.
We have solutions to support healthcare providers at drive-through testing stations. Compatible with medical grade cleaning products already found in the healthcare environment.
Enclosures are now available and tailored for Apple, Samsung, Microsoft, Zebra, NCR, and AAVA tablets.
Please contact us at [email protected] with questions or to request a brochure.
About MTI
MTI is a leader in global retail security, with innovative smart retail store software solutions and a global field service provider trusted by many of the world’s most successful consumer electronics retailers and brands. MTI helps clients protect high value products with innovative security solutions augmented by an open IoT platform that enables retailers to close the access control and visibility gaps between management, front line teams, in-store technology and the customer experience. In addition, MTI’s unique global service and contact center reaches over 90 countries globally providing installation, repair and training and brand advocacy solutions to retailers and brands.
Old technologies just don’t deliver the same experiences they once did. The computer on wheels (COWs), workstation on wheels (WOWs), wheeled PCs or better known as the PC workstations are being upgraded for tablet workstations.
“The laptop is dead, the desktop is gone,” says John Halamka, Chief Information Officer at Beth Israel Deaconess Medical Center in Boston, and continues, “Having the desktop [computer] or even the laptop between you and the patient is a negative experience.”
Did these older technologies really lose their competitive edge against tablets? The answer is a resounding yes.
Tablets offer convenience, support efficient workflows, and create better patient experiences. Healthcare providers are finding these benefits important today especially during this global pandemic.
Let’s get a good understanding of the medical communities’ acceptance for tablet workstation and explore these benefits in more detail.
Patients are spread across different locations within facilities and they don’t want to wait. Therefore, providers want technologies that are easier to travel with.
Andrew Kwang, a Registered Nurse at Cleveland Clinic reported his experience using PC workstations in a Cleveland Clinic news article, claiming “WOWs to be cumbersome to pull around and push into rooms.”
There is a fraction of the weight to push around when you replace PC workstations. Tablets average less than 4 pounds while the much larger wheeled PC can weigh up to 100 pounds.
The space within healthcare facilities has always been crowded with medical devices and equipment. While these tools are a critical part of patient care, they can get in the way and ruin the patient experience.
One of the largest national medical organizations, the American Academy of Family Physicians, agrees the main disadvantage of standard desktops is that they require more space than Tablets.
The in-room experience becomes less crowded with tablets due to their smaller size. The tablet is just as powerful as a PC and it doesn’t require extra components like wires or keyboards.
Every second counts when providers are helping patients. Providers need solutions that are can be available immediately and long lasting when at the aid of a patient.
Although a tablet’s design is smaller in size, the minimal components make way for extended battery usage. Also, tablets generally boot-up faster than standard PCs.
Health providers need the latest technology to do important tasks like sharing health records or images with colleagues and patients.
“For me, the most important use in the operating room is for reviewing imaging studies,” says Dr. Felasfa M. Wodajo, MD, an Assistant Professor for Orthopedic Surgery at Virginia Commonwealth University School of Medicine and Georgetown University Hospital.
For Dr. Felasfa, tablets are more efficient when studying images because it requires no additional components. Tablets are capable of processing images on their own. On the other hand, CD-ROMs might be required when studying images on PC workstations.
With the correct tablet enclosure or case, the tablet workstation becomes more flexible than PCs on wheels. Yes, the tablet itself isn’t flexible, but when combined with tablet enclosures like Enterprise Tablet Pro™, a tablet turns into a versatile and secure workstation.
With the Enterprise Tablet Pro™ , tablets easily rotate at up to 180 degrees or tilted at up to a 90 degree angle.
This gives medical providers the capacity to easily share health records, prescription information, test results, or other helpful resources with the patient. No need to wrestle with a monitor just to get the same results with a wheeled PC.
Why is it so easy for us to adapt to tablets? Simple. We are familiar with the technology. Both our smartphones and tablets share multi-touch user interfaces.
Don’t think smartphones have taken over? The number of smartphone users worldwide currently surpasses three billion and is expected to grow even more.
The transitions to a tablet won’t be difficult for providers or patients because we are already used to dragging, swiping, and tapping on our personal devices.
The PC workstation is on the decline. As tablets continue to gain more acceptance in the medical community, one can say that its purpose will no longer be needed.
Businesswire predicts the global mobile health market to compound over 25% from 2018 to 2023 as healthcare facilities continue to incorporate technologies like tablets.
Has the current COVID-19 pandemic changed the course of this prediction? Some might argue the demand has never been greater. Why? Tablets prevent the spread of germs through virtual communication as M Health Fairview, a non-profit University Medical Center in Minnesota, points out in their blog.
In all, Tablet workstations are the modern technologies widely accepted in the medical setting. These solutions are improving the patient experience, the workflow, & providing convenience for medical staff members.
Ready to make the switch?
MTI’s Tablet Workstation Solutions
If you need tablet workstations, our solutions provide the flexibility health facilities need to configure and deploy tablet solutions quickly and efficiently. This includes a collection of different cart sizes to help provide the appropriate system support needed for the various treatment areas and patient rooms while minimizing the space carts require.
Our cart solutions are lighter and easier to move than traditional carts and take less space. these solutions can also be easily disinfected using medical grade products found in the healthcare environment.
Our Enterprise Tablet Pro, Enterprise Lite, and Pipeline products are available to Healthcare OEMs. VARs and integrators with off-the-shelf solutions specifically tailored for healthcare using either tablets from Apple, Microsoft, and Zebra tablets.
Please contact us at [email protected] with questions or to request a brochure.
About MTI
MTI is a leader in global retail security, with innovative smart retail store software solutions and a global field service provider trusted by many of the world’s most successful consumer electronics retailers and brands. MTI helps clients protect high value products with innovative security solutions augmented by a open IoT platform that enables retailers to close the access control and visibility gaps between management, front line teams, in-store technology and the customer experience. In addition, MTI’s unique global service and contact center reaches over 90 countries globally providing installation, repair and training and brand advocacy solutions to retailers and brands.
We hope you, your loved ones, family and friends are healthy and staying safe during the C-19 pandemic. We are happy to see Oregon and other states are working on plans to reopen, however the MTI offices are still open only for essential work. The rest of our team members are working remotely supporting those essential activities and working with our clients to plan for rolling store openings and scheduling services.
While much is still uncertain about how things will reopen MTI has made the decision to cancel the annual Charity Golf Tournament scheduled for July 9. The company plans to support our local community in other ways throughout the year.
Please know that the health and safety of our employees, partners, clients and the community are top-of-mind.
Reach out should you have any questions.
So
me unsung heroes of the pandemic quietly assemble healthcare carts. Others pack and ship routers destined for pharmacies across the country. Still more show up to 
upgrade routers to add bandwidth to overtaxed pharmacies and install healthcare carts in hospitals. We want to thank our unsung heroes for all they have accomplished to deliver essential services and send gratitude for the work still ahead.
While more than 90% of the MTI team has been working from home for the past month, the production, shipping and Global Services team members have ramped up production, packing, shipping, installation services including installation of medical carts to help keep up with the increased demand. “Orders for medical carts for hospitals throughout the United States are up 200% compared to the same period last year with no slowdown in sight,” says Jack Frost, Director of Mobility Sales and Partnerships. We are working closely with our vendors and customers to make sure our team can deliver these critical products and services during the COVID-19 pandemic.
We’ve instituted an Opt-In process for Global Services Technicians. They can decide whether they are willing and able to complete work assignments. There are no repercussions for not accepting projects. Before we schedule installation and other on-site work for our essential service-based customers throughout the country we send notices to the technicians of the available work. Each employee can then opt-in to let us know they are available and interested in the assignment. We’re ramping up for the current essential projects and coordinating plans for when the level 1, 2 and 3 openings happen. Thank you to the Global Services Technicians for your dedication to the health and safety of our customers and the public and your willingness to help deliver the products and services needed during this situation.
Another team of employees who deserve our thanks for their support of our essential team members is our contact center technicians. They have moved to 100% work from home. No small feat for our 365/24/7 contact centers which are already located on two continents. They’re monitoring the changing regulations and status of each country, city and customer. They are also coordinating with the pharmacies, hospitals and stores to ensure safety measures are in place for their employees and ours. They are in constant communication with the Global Services Technicians and are the glue that holds everything together operationally. Thanks to each and everyone of you for adapting to the changing situation and continuing to drive excellence for our team.
Delivering essential products and services is important, but not more important than our employee’s health, safety and mental well-being. That’s why we have added multiple health and safety measures including:
These health and safety procedures and opt-in process are in place to help make sure we are helping #flattenthecurve and keep our employees safe.
We know our team plays a supporting role delivering essential services for those on the front lines. The doctors, nurses, pharmacists, grocery clerks, policemen, firemen, truck drivers, sanitation teams, gas station attendants, and other essential workers are the real heroes. We send our gratitude to the heroes on the front lines for all you are doing to keep people safe and healthy around the world. To our unsung MTI heroes we thank you for your efforts.
Does your team need help from our Global Services team during or after the quarantine? We’re here to help at [email protected]. For some tips read our article, 4 Step Bounce Back Plan for Brands after COVID-19.
Listen to MTI share expertise on the Podcast, If you build it will they learn. We share tips on how to design and use Virtual Reality (VR) technology to train retail staff, the pros & cons of VR, and how the modern learner and technology is evolving.
We are veterans of the Training and development in retail, manufacturing and automotive organizations. We have a passion for the modern learner and the technology they use. Listen as we explore how effectively add Virtual Reality into blended learning strategies, and the ROI of AR/VR Training.
If you build it will they learn – a Podcast dedicated to modern learning and development, hosted by Daniel Mendonca & Scott Babcock presented by Halight.
Listen to the Podcast on your favorite channel:
#Spotify #ApplePodcasts #GooglePlay #Anchor #YouTube
Samsung unpacked their new devices this month including the innovative Galaxy Z Flip, foldable smartphone, the Galaxy S20, S20+, S20 Ultra.
MTI has developed security solutions for the full range of Samsung products including the Galaxy Z Flip, Galaxy S20, S20+, S20 Ultra, Samsung Watch, Samsung Tablets, laptops and accessories. Want to take the worry out of new product introductions? MTI’s innovative new Freedom Micro® II HS, high security solution, lets you merchandise new phones and tablets in less than a minute with no adhesive. MTI’s XD Guardian™, metal, high security solutions are ideal for high theft stores. We also launched custom Galaxy S20 brackets for our Freedom Micro® line.
MTI has solutions from light touch security to robust layer of security including highest level of protection with the most interactive customer experience. Check out the options or get in touch to identify which security solution is best for you and your store.
About MTI
With over 40 years serving our retail partners and nearly 80 patents, MTI innovations go beyond product security and retail solutions. We deliver bottom-line improvements with a focus on increasing in-store compliance and reporting for vendor funded programs, protecting assets and employees, decreasing installation and merchandising times, and maintaining control of ongoing repair and maintenance costs. Our mission is to improve the total cost of ownership for our Retail partners—which we call Return on Display™.
MTI delivers this by providing an ecosystem of smart retail solutions, which include MTI Connect®, Versa Key™, Versa ID™, Freedom Micro® II and our world-class global services and contact center which reaches over 90 countries globally providing installation, repair and training and brand advocacy solutions to retailers and brands.
Contact: [email protected]
